Awkward Saints

Note: This is an archived version of the page from tomproject.org related to The Order Of Mission.

Source Details

Entity: The Order Of Mission

Source: tomproject.org

Source URL: https://www.tomproject.org/overperform-risk

Archive URL: http://web.archive.org/web/20200805135651/https://www.tomproject.org/overperform-risk

Archive Datetime: 2020-08-05T13:56:51

OVERPERFORMING RISKS

Screen Shot 2020-05-05 at 12.15.07 PM.pn“The right question is usually more important than the right answer.” Plato

GROWTH REASONS

  • What is driving the rapid growth? (Organic or M&A*, People or Product, Internal or external)
  • What are the critical operational pressure points?
  • Is the top-line growth is followed by a bottom-line increase? CUSTOMERS
  • Does the growth affect the product or service quality delivered?
  • Do we have a clear sell and customer service workflow? (could we highlight potential pressure point)
  • Do we have a clear territory and account management playbook? (to avoid to loose touch with key customers) PEOPLE
  • Do we have the right people in the right spot?
  • Would the growth overwork the team(s)
  • Do we have the right people to scale up?
  • Do we have a recruitment plan to support growth?
  • Are the compensation system adapted ( people benefit from growth, but also no over benefit only on short term)?
  • Do we have a training plan to onboard easily and quickly new team members? OFFER

OFFER

  • Is rapid growth could affect the quality of our service or product? MARKET
  • Work in Progress COMMUNICATION